EBteam Global Inc.. (“EBteam,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ebteams.com and use our mobile application and services.

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1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”).

• Personal Identifiers: Name, email address, phone number, physical address, and date of birth.

• Government-Issued Identification: Passport number, driver’s license, National ID, or Social Security Number/Bank Verification Number (BVN) as required for KYC (Know Your Customer) compliance.

• Financial Information: Bank account details, credit/debit card numbers, transaction history, and wallet balances.

• Device and Technical Data: IP address, browser type, operating system, and unique device identifiers collected via cookies and similar technologies.

• SMS and Contacts: With your explicit permission, our mobile app may access your contacts and SMS messages to facilitate peer-to-peer transfers and verify transactions. (Note: We do not modify or delete this data).

2. How We Use Your Information

We use the collected information for various business purposes, including:

• Service Provision: To process transactions, manage your EBteam wallet, and provide migration, business setup and financial services.

• Identity Verification: To comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.

• Communication: To send transaction alerts, security updates, and promotional offers.

• Security & Fraud Prevention: To monitor for suspicious activity and protect our users from financial crime.

• Improvement: To analyze user behavior and improve our platform’s functionality.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with identity verification, payment processing, and data analytics.

• Financial Partners: Banks and card issuers involved in processing your transactions.

• Legal Authorities: When required by law, subpoena, or regulatory mandate to comply with legal obligations.

• Affiliates: Related entities within the EBteam corporate group for consistent service delivery.

4. Data Security

We implement state-of-the-art encryption and security measures (such as SSL/TLS) to protect your financial and personal details. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights (GDPR/CCPA/NDPR)

Depending on your jurisdiction, you may have the following rights:

• Access: The right to request copies of your personal data.

• Correction: The right to request that we correct inaccurate information.

• Erasure: The right to request that we delete your data under certain conditions.

• Data Portability: The right to request the transfer of your data to another organization.

6. Children’s Privacy

EBteam does not knowingly collect or solicit information from anyone under the age of 18. If we learn that we have inadvertently collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: support@ebteams.com info@ebteams.com

Address: 801 Travis Street, Houston,TX 77002, USA